Help
Contact us
Questions about a ring size, an order or a gift? Write to us by email: we are happy to help you.
Write to info@azharjewels.com, for everything: sizes, orders, returns and the warranty. If you are writing about an order, please add your order number so we can find it quickly.
See how the pieces look on real hands on @azhar_jewels. For questions, please write by email.
When we reply
We usually reply within one business day, with the same care we put into each piece.
Before you write
Many answers are already here:
- Shipping: where we ship, costs and delivery times.
- Returns and withdrawal: your 14 days to change your mind (return shipping is paid by the customer), and our guarantees. To withdraw online, use our withdrawal form.
- Size guide: find your US ring size at home, with a strip of paper and a ruler.
- FAQ: materials, care, orders and payment.
Who we are
Azhar Jewels is a Maltese business, and orders ship from Spain. The legal details are in our Legal notice.
Azhar means flowers in Arabic. We like our answers the way we like our pieces: simple, clear and kind.