Shipping & Returns
Free tracked shipping
All orders are shipped with a tracked, insured courier.
Cost: free shipping on all orders to Italy.
Delivery time: 3–5 business days.
Packaging: every piece arrives in an elegant rigid box, with a gift pouch included.
You'll receive your tracking number by email as soon as your order is handed to the courier.
Returns and refunds
Changed your mind? No problem. You have 14 days from delivery to request a return, under the right of withdrawal provided by EU law.
To start a return or a size exchange, email us at info@azharjewels.com: we'll guide you step by step. Once we receive and check the return, we'll process the refund or the exchange.
Items must be returned intact and undamaged.
To pick the right size, check our Size Guide before ordering.
Warranty
We offer a 1-year warranty on manufacturing defects (materials and workmanship), from the date of purchase. The warranty does not cover normal wear, damage from misuse, or modifications made by third parties.
Changes and cancellations
You can change or cancel your order until it has shipped: contact us as soon as possible at info@azharjewels.com.
Questions?
We're here for you. Email us at info@azharjewels.com and we'll reply within 12 hours.
Azhar Jewels.